Privacy Policy

We collect information you voluntarily provide when you fill out our contact form, including:

• Name — to address you appropriately
• Email address — to respond to your inquiry
• Company name — to understand your business context
• Budget range — to match you with the right service tier
• Social media platforms — to scope relevant campaign channels
• Message / project details — to understand your goals

We also automatically collect basic technical information when you visit our site, including your IP address, browser type, pages viewed, and referring URL. This data is collected through standard server logs and is used solely for security and performance monitoring.

We use the information we collect to:

• Respond to your inquiry and provide requested consultation services
• Communicate with you about your project or proposal
• Improve our website, services, and user experience
• Protect against fraud, abuse, and security threats
• Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We do not share your personal information with third parties except in the following limited circumstances:

• Email delivery — We use IONOS mail infrastructure to transmit contact form responses. IONOS processes your email address solely to deliver messages.
• Legal obligations — We may disclose your information if required by law, court order, or government authority.
• Business transfer — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We retain contact form submissions for up to 24 months to facilitate follow-up communications and project planning. Server logs are retained for up to 90 days for security purposes. You may request deletion of your data at any time by contacting us at contact@velvetpulsecollective.com.

Our website uses cookies to enhance your browsing experience. For full details on the types of cookies we use and how to manage them, please see our Cookie Policy.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete data
• Delete your personal information (“right to be forgotten”)
• Restrict or object to certain processing
• Data portability — receive your data in a structured format

To exercise any of these rights, contact us at contact@velvetpulsecollective.com. We will respond within 30 days.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Our website uses HTTPS encryption for all data in transit. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites (e.g., social media platforms). This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically. Your continued use of our website after any changes constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy, please contact us: